1. Digital Products

Digital products are delivered immediately after payment confirmation via a download link sent to your registered email address. No physical shipping is required. Please check your spam folder if you do not receive the link within 30 minutes of purchase.

2. Physical Products — Processing Times

• Processing time: 2–5 business days for in-stock items; 5–10 business days for print-on-demand products (made to order).
• Domestic shipping (USA): 3–7 business days after processing.
• International shipping: 10–21 business days depending on the destination country.

3. Order Tracking

Once your order has shipped, you will receive an email with your tracking number. Use that number on the carrier's website to track your package in real time.

4. International Shipping

• International orders may be subject to import taxes, customs duties, and additional charges determined by the destination country's authorities.
• These charges are the exclusive responsibility of the customer and are not included in the product price or shipping cost.
• We are not responsible for delays caused by customs inspections.

5. Lost or Damaged Packages

If your package shows as delivered but you have not received it, or if it arrives damaged, please contact us within 7 calendar days of the recorded delivery date, with photographs of any damage. We will investigate with the carrier and offer a resolution.

6. Incorrect Shipping Address

It is the customer's responsibility to provide a correct and complete shipping address. We are not responsible for undelivered packages due to incorrect, incomplete, or illegible addresses provided by the customer. Reshipping costs are the customer's responsibility.

7. Contact